:root{font-family:Arial,"Malgun Gothic",sans-serif;font-synthesis:none;letter-spacing:0;color:#202827;background:#f7f9f8;line-height:1.6;--line:#dbe3df;--blue:#245ee5;--green:#087b66;--muted:#606e68}
*{box-sizing:border-box}body{margin:0}h1,h2,h3,p{margin:0;overflow-wrap:anywhere}h1{font-size:24px;line-height:1.4}h2{font-size:19px;line-height:1.45}h3{font-size:15px}p{white-space:pre-line}a{color:var(--blue);text-underline-offset:3px}button,input,select,textarea{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.55;cursor:wait}button,a,input,select,textarea{outline-offset:3px}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--blue)}[hidden]{display:none!important}.icon{width:18px;height:18px;flex-shrink:0}
header{min-height:74px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 28px}header nav{display:flex;gap:18px;font-size:14px;flex-wrap:wrap}.brand{font-size:21px;font-weight:800;text-decoration:none}.brand span{color:#202827}main{max-width:1160px;margin:auto;padding:30px 28px}.page-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:24px}.layout{display:grid;grid-template-columns:300px minmax(0,1fr);border-top:1px solid var(--line);min-height:560px;background:#fff}.list{padding:22px 20px 22px 0;border-right:1px solid var(--line)}.thread{padding:24px 0 32px 28px;min-width:0}.filters{display:flex;gap:8px;margin-bottom:16px}.filters select{min-width:0;width:100%}.ticket{display:block;width:100%;text-align:left;padding:16px 12px;border:0;border-bottom:1px solid var(--line);background:#fff;color:inherit;border-radius:0}.ticket[aria-current="true"]{background:#edf3ff;box-shadow:inset 3px 0 var(--blue)}.ticket strong{display:block;font-size:14px;overflow-wrap:anywhere}.ticket small{display:block;color:var(--muted);font-size:12px;margin-top:4px;overflow-wrap:anywhere}.status{font-size:12px;font-weight:700;color:var(--green)}.button{min-height:42px;border:1px solid #c7d3cc;border-radius:6px;background:#fff;color:#233e32;padding:9px 13px;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-size:14px;font-weight:700}.button.primary{color:#fff;background:var(--blue);border-color:var(--blue)}.actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:18px}.field{display:grid;gap:6px;font-size:14px;font-weight:700;margin-bottom:18px}.field input,.field select,.field textarea,.filters select{width:100%;padding:10px 12px;border:1px solid #c7d3cc;border-radius:6px;background:#fff;color:#202827;min-height:44px}.field textarea{min-height:150px;resize:vertical;font-weight:400}.meta{color:var(--muted);font-size:13px;margin:10px 0 22px;overflow-wrap:anywhere}.message{padding:22px 0;border-bottom:1px solid var(--line)}.message p{margin-top:10px;overflow-wrap:anywhere}.message-head{display:flex;justify-content:space-between;gap:14px;font-size:12px;color:var(--muted);flex-wrap:wrap}.message-head strong{color:var(--green);font-size:14px}.initial{margin-top:18px;padding:20px 0;border-block:1px solid var(--line)}.reply-form{margin-top:26px}.error{color:#b42332;font-size:14px;min-height:24px;overflow-wrap:anywhere;margin:12px 0}.empty{padding:30px 0;color:var(--muted)}.paging{display:flex;gap:10px;align-items:center;justify-content:space-between;font-size:12px;margin-top:18px}.auth{max-width:520px;padding-block:80px}.auth p{margin-block:20px}.toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px}.count{color:var(--muted);font-size:12px}.thread .actions .button{flex-shrink:0}
@media(max-width:760px){header{padding:16px 20px;align-items:flex-start}header nav{gap:10px}main{padding:24px 20px}.layout{grid-template-columns:1fr}.list{padding:16px 0;border-right:0}.thread{padding:22px 0}.layout[data-selected="true"] .list{display:none}.layout[data-selected="false"] .thread{display:none}.page-head{align-items:flex-start}h1{font-size:22px}.field input,.field select,.field textarea{font-size:16px}}